Banking

Three banks to pay out compensation to thousands of customers over app glitch

Three banks to pay out compensation to thousands of customers over app glitch

An investigation was launched last month Following a glitch that allowed some customers to see the bank transactions of other people, three banks will now pay compensation to thousands of customers. The app fail affected many customers of Lloyds, Halifax and Bank of Scotland last month. All three banks are part of the Lloyds Banking […]

1 month ago

Banking app glitch lets customers view other users’ transactions

Banking app glitch lets customers view other users’ transactions

An investigation into the glitch has been launched A glitch with a number of popular banking apps allowed customers to view other users’ transactions. The mishap allowed people to view charges and payments that were being made by other customers, leading to an investigation being launched. Some customers using Lloyds Bank, Halifax and Bank of […]

2 months ago

Major UK bank ‘closing all customer accounts’ within weeks

Major UK bank ‘closing all customer accounts’ within weeks

1.8 million customers are being transferred. A major UK bank is closing all customer accounts “within weeks” as part of an ongoing transfer process after selling off its banking operations. The moves comes after Sainsbury’s sold its banking operations to NatWest last year in order to focus on groceries, leaving 1.8 million Sainsbury’s customers being […]

7 months ago

Shops could be forced to accept cash in future

Shops could be forced to accept cash in future

As a way of protecting vulnerable people who rely on it A new report from the Treasury Committee suggests retailers and other services could be forced into accepting cash. “There may come a time in the future where it becomes necessary for HM Treasury to mandate cash acceptance if appropriate safeguards have not been implemented […]

1 year ago

Major UK bank ordered to pay £12,500,000 to customers after outages

Major UK bank ordered to pay £12,500,000 to customers after outages

The outages occurred on payday for millions of people. Barclays will pay up to £12.5 million in compensation to customers due to outages over the past two years. The outages occurred at the end of January and February, causing days of payment disruption on payday for millions of people. Barclays are estimated to pay £5m […]

1 year ago