Glastonbury fans all make the same complaint about new ticketing system

Fans were left frustrated

The first wave of tickets to be released, the coach packages, sold out within 30 minutes on Thursday but many were hoping for better luck as they went on general sale this morning (Sunday 17 November) at 9am.

According to the Glastonbury website, fans were “randomly assigned a place in a queue” rather than having to refresh the holding page when the tickets went live.

A progress bar revealed how far away they are from the booking page, as fans have been told not to refresh the page or use multiple devices, as their place in the queue may be lost.

After the first release people slammed the system on social media with one saying: "This Glastonbury ticketing system shows the country is in deep decline. How can you make an already terrible ticketing system worse with this nonsense?”

Today's release flagged up another common problem as people on social media complained about getting just two blocks in their progress bar.

Many took to X to share pictures of their screens as they appeared to get stuck just two bars in.

One fan said: "Gonna get this printed on a t-shirt for my Halloween costume next year #Glastonbury #2BarCrew"

While another said: "I’d settle for seeing what a third bar on the screen even looks like #Glastonbury #glastonburytickets #Glasto"

Specsavers were able to see the funny side at least as they joked: "The worst wye test in the world just dropped…#Glastonbury".

Similarly KitKat quipped: "Have a break, have a KitKat® #Glastonbury" with a screenshot of the two bars replaced by two KitKat fingers.

Have a break, have a KitKat® #Glastonbury pic.twitter.com/Q8HIg3Rl9h

— KITKAT (@KITKAT) November 17, 2024

Others found that when they finally got to the front of the queue an error message occurred saying their queue number had been rejected and they would have to 'get a new place at the end of the queue'.

Meanwhile a second progress bar appeared underneath for some people when the first was full, dashing customers hopes that it was almost their turn to buy.

By 09.37 tickets had sold out.

No headliners have been announced for the festival which takes place 25-29 June but demand is higher given that 2026 will be a fallow year.